Privacy & Safety
Last updated: 3.9.2026
Five Points Comics e.U. ("Five Points Comics", "we", "us" or "our") operates the website www.fivepointscomics.com and provides digital comic books and related content through this website. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, purchase our products, subscribe to our newsletter, or submit material to us.
1. Controller
The controller responsible for the processing of your personal data is:
Five Points Comics e.U.
Erndtgasse 8
1180 Vienna, Austria
Email: info@fivepointscomics.com
Website: www.fivepointscomics.com
2. What personal data do we process?
Depending on how you use our website, we may process the following categories of personal data:
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name
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email address
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billing and transaction information
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information relating to purchases
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information provided through our contact forms
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information provided in artist and creator submissions
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newsletter subscription information
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technical information relating to your use of our website, such as IP address, browser type, device information and website activity
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cookie and similar technology information, where applicable
We only collect personal data that is necessary for the relevant purpose or that you voluntarily provide to us.
3. Visiting our website
When you visit our website, certain technical information may be processed automatically by our website hosting and technical service providers. This may include information such as your IP address, browser type, operating system, device information, date and time of access and information concerning your interaction with the website. This information may be processed to provide, maintain, secure and improve our website and to detect technical problems or misuse. The exact services and technologies used on our website are described below where applicable.
4. Contact form and email communication
If you contact us by email or through a contact form, we process the information you provide, such as your name, email address and the contents of your message. We use this information to respond to your enquiry, communicate with you and handle any follow-up questions. We retain this information for as long as necessary to deal with your enquiry and any related matters, unless a longer retention period is required by law.
5. Artist and creator submissions
If you submit artwork, comics, writing or other material to Five Points Comics, we may process the personal information that you provide as part of your submission.
This may include:
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your name
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artist or professional name
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email address
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information about your project
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biography or other information you provide
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the submitted artwork or other material
We use this information to review and evaluate submissions, communicate with the submitting artist or creator, and, where appropriate, discuss possible publication or collaboration. We will not use personal information submitted for these purposes for unrelated purposes unless permitted by law or with the appropriate consent. We will retain submission information only for as long as necessary for the relevant purpose, subject to applicable legal requirements. If a submission results in a publication, collaboration or other contractual relationship, additional personal data may be processed as necessary to establish and manage that relationship.
6. Purchases through our online shop
When you purchase a digital comic book or other product through our online shop, we process the information necessary to complete and administer the purchase.
This may include:
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name
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email address
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billing information
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payment and transaction information
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purchased products
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date and time of purchase
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information required to provide access to or deliver the purchased digital content
Payment information may be processed directly by the payment service provider selected during checkout. We may receive confirmation or transaction information from the relevant payment provider but do not necessarily receive or store complete payment-card details ourselves.
The specific payment providers used by our website are identified below:
Payment providers:
Wix Payments / PayPal / Google Pay / Apple Pay
7. Digital content
When you purchase a digital comic book, we process the information necessary to provide you with access to the purchased digital content and to administer the transaction. We may retain information concerning your purchase for accounting, tax, legal and contractual purposes for the period required by applicable law.
8. Newsletter
Newsletter provider: Wix Email Marketing.
If you subscribe to our newsletter, we process your email address and any other information you provide for the purpose of sending you our newsletter and information about Five Points Comics. Subscription is voluntary and requires your active consent. You can withdraw your consent at any time by using the unsubscribe option included in our newsletters or by contacting us directly. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
9. Cookies and similar technologies
Our website uses cookies and similar technologies. Some cookies may be technically necessary for the operation of the website and online shop, for example to maintain the functionality of the shopping cart, enable secure sessions or provide services requested by the visitor. Other cookies, such as certain analytics, advertising or tracking cookies, may require your consent before they are used. The cookies and similar technologies used on our website, their purposes, providers, storage periods and applicable legal bases are described in our cookie settings. Where consent is required, you can accept or reject the relevant categories of cookies through our cookie consent mechanism. You can also change or withdraw your cookie preferences at any time by clicking the Privacy Trigger fingerprint logo at the bottom left of your page.
10. Website analytics
We use Wix Analytics, provided by Wix.com Ltd., to understand how visitors use our website and to improve its content, functionality and performance. Wix Analytics may collect information such as website visits, sessions, pages viewed, time spent on pages, navigation patterns and form submissions. We do not currently use Wix Analytics button-click tracking or session-recording features.
Where analytics cookies or similar technologies require consent, analytics data is collected only after you have given the relevant consent through our cookie-consent banner. If you do not consent to analytics cookies, Wix states that its Traffic and Behavior Analytics reports will not collect visitor data. The processing of personal data for website analytics is based on your consent pursuant to Article 6(1)(a) GDPR, where consent is required. Austrian guidance generally requires active consent for non-essential analytics cookies. You can manage or withdraw your consent to analytics cookies at any time through our cookie settings.
Wix may process data on our behalf as our service provider. Further information about Wix's processing of personal data and applicable international data transfers is provided in Section 11 of this Privacy Policy.
11. Wix platform and services
Our website is hosted and operated using the Wix.com platform, provided by Wix.com Ltd. Wix provides the technical infrastructure and services necessary to operate our website and online store.
Depending on the interaction you have with our website, Wix may process personal data on our behalf in connection with services including website hosting, content management, contact and submission forms, customer accounts, online store and checkout functions, digital-product delivery, order processing, website analytics and email marketing.
We use the following Wix services in particular:
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Wix Website and Hosting for operating and hosting our website.
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Wix Stores and Checkout for displaying and selling our digital comics and processing orders.
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Wix digital-product delivery for providing customers with access to purchased digital comics.
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Wix Forms for contact forms and artist submissions.
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Wix Analytics for website usage statistics, as described in Section 10.
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Wix Email Marketing for our newsletter, as described in Section 8.
Wix may use technical service providers and subprocessors in providing these services. Wix states that it may process personal data through Wix entities and service providers in different countries. Wix provides a Data Processing Agreement and information about its subprocessors and international data transfers.
For personal data processed through our website, Five Points Comics e.U. acts as the data controller and Wix generally acts as our data processor where it processes visitor or customer data on our behalf.
Wix may transfer or process personal data outside the European Economic Area. Wix states that such transfers are carried out using applicable legal safeguards, including Standard Contractual Clauses where required.
Further information about Wix's processing of personal data is available in the Wix Privacy Policy:
Wix.com Privacy Policy
12. Payment services
Depending on the payment method selected by the customer, payment-related information may be processed by external payment providers.
Payment providers currently used:
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PayPal
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Wix Payments
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Google Pay
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Apple Pay
The respective provider's privacy policy applies to its processing of personal data.
13. Recipients of personal data
Depending on the circumstances, personal data may be processed by service providers that help us operate our business and website.
These may include:
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website and hosting providers
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ecommerce and website-management providers
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payment service providers
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newsletter providers
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IT and technical service providers
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accounting or tax advisers
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professional advisers
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authorities or other recipients where disclosure is required by law
We only disclose personal data where there is an appropriate legal basis for doing so.
14. International data transfers
Because we use Wix and certain services provided through Wix, personal data may be processed or transferred outside Austria and the European Economic Area (EEA).
Wix.com Ltd. is based in Israel. The European Commission has recognized Israel as providing an adequate level of protection for certain personal-data transfers. Wix also uses group companies and third-party service providers in other countries, depending on the services used.
Where personal data is transferred to a country outside the EEA that is not covered by an applicable adequacy decision, Wix states that it uses appropriate safeguards, including the European Commission's Standard Contractual Clauses (SCCs), together with additional technical, contractual and organizational safeguards where required.
We rely on Wix's data-processing arrangements and applicable safeguards for international transfers made through the Wix services used on our website. Further information about Wix's international data transfers, subprocessors and applicable safeguards is available in Wix's privacy and data-processing documentation.
Where required by the GDPR, information concerning the applicable transfer mechanism and safeguards is available through the relevant service provider's data-processing documentation.
15. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our services, to manage our business relationship with you, and to comply with legal obligations.
Different types of personal data are retained for different periods, depending on the purpose and applicable legal requirements. In particular:
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Contact enquiries: We generally retain information from contact enquiries for as long as reasonably necessary to handle the enquiry and any resulting communication, unless a longer retention period is required for legal or other legitimate purposes.
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Artist submissions: We generally retain submission information and submitted materials for as long as necessary to evaluate and manage the submission and any resulting communication or agreement. If no further relationship results, the information will generally be deleted when it is no longer required, subject to applicable legal obligations.
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Newsletter subscriptions: We retain your email address while you remain subscribed to our newsletter. If you unsubscribe, we will remove you from active newsletter distribution, although we may retain limited information necessary to record and respect your withdrawal of consent.
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Customer and order information: Information relating to purchases is retained for as long as necessary to process the transaction, handle customer-service matters and fulfil applicable statutory accounting, tax and other legal retention obligations.
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Cookie and consent information: Where applicable, records relating to your consent preferences may be retained for as long as necessary to demonstrate and manage your consent choices.
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Website analytics: Analytics information is retained in accordance with the applicable Wix Analytics settings and retention periods.
When personal data is no longer required for the purposes for which it was collected and no legal obligation requires us to retain it, we will delete it or otherwise securely dispose of it.
16. Your rights
Subject to the applicable legal requirements, you have rights concerning your personal data, including:
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the right to obtain information about the personal data we process about you
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the right to request correction of inaccurate personal data
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the right to request deletion of personal data
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the right to request restriction of processing
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the right to object to certain processing
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the right to data portability where applicable
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the right to withdraw consent where processing is based on consent
To exercise these rights, please contact us at:
You also have the right to lodge a complaint with the competent data-protection supervisory authority.
In Austria, the supervisory authority is the:
Austrian Data Protection Authority
Österreichische Datenschutzbehörde
17. Data security
We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, alteration or other unlawful processing. However, no transmission or storage system can be guaranteed to be completely secure.
18. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example when our website, services or legal requirements change.
The current version will always be published on this page with the date of the most recent update.
19. Contact
If you have questions about this Privacy Policy or about the processing of your personal data, please contact:
Five Points Comics e.U.
Erndtgasse 8
1180 Vienna
Austria
Email: info@fivepointscomics.com
